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FAQs

PICKUP & DELIVERIES

We offer free local pick up at our storefront in Colma, CA (7749 El Camino Real), and free delivery to SF Peninsula cities (from San Francisco down to San Mateo) on orders over $70. Nationwide shipping is not available at this time.

 

PICK UPS

Orders placed by 5pm will be available for free next-day pick up. Our pick up location is at Dolly Effect (7749 El Camino Real, Colma, CA 94014) in Colma. Pick ups are available Mon-Wed, Fri, & Sat from 12-6pm. To place your order for local pick up, please select "Local Pick Up" at checkout. After your order is processed, we will contact you via text message to arrange delivery. Any additional questions you may have will also be answered during this time.

 

DELIVERIES

While our delivery schedule changes every week, you can expect to receive your delivery within five days (normally sooner). Should you have a time-sensitive order, please contact us in advance via email at info@mister-artisan.com. To place your order for delivery, please select "Free Delivery over $70" at checkout. After your order is processed, we will contact you via text message to arrange delivery, our delivery schedule would be Thursday and Saturday from 10-5pm. Any additional questions you may have will also be answered during this time.

I'D LIKE TO ORDER A CHEESECAKE FOR PICK UP TODAY, IS THIS POSSIBLE?

We are currently only offering pre-orders for whole cakes and slices. We also offer our Original Cheesecake by the slice (on hand and ready to go) depending on availability. Please email us at info@mister-artisan.com to check on availability.

WHEN DO MISTER ARTISAN CHEESECAKES EXPIRE?

We recommend serving our cakes within 3 days of receiving to ensure the highest taste quality. Our cakes must be kept refrigerated and will expire if left at room temperature for a prolonged period. 

Our cakes can be preserved for a longer period of time if frozen. Freezing our cakes will not alter the taste or texture.

RETURN POLICY

All sales are final. We are unable to accept returns and we do not provide refunds. Thank you!

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