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FAQs

PICK UPS

SF Bay Area

Orders placed by 3 pm will be available for free next-day pick up. Our pick up location for our SF Bay Area is at Dolly Effect (7749 El Camino Real, Colma, CA 94014) in Colma. Pick ups are available Fri & Sat from 11am - 4pm. To place your order for local pick up, please select "Local Pick Up" at checkout and choose one of our pickup location by notifying us in the "Please Enter Pickup Location: SF Bay Area Pick Up". After your order is processed, we will contact you via text message to arrange pick up. Any additional questions you may have will also be answered during this time.

Los Angeles

Orders placed by 3 pm will be available for free next-day pick up. Our pick up location would be 101 S 2nd St, Alhambra, CA 91801. Pick ups are available Fri & Sat from 12pm - 1pm. To place your order for local pick up, please select "Local Pick Up" at checkout and choose one of our pickup location by notifying us in the "Please Enter Pickup Location: Los Angeles Pick Up". After your order is processed, we will contact you via text message to arrange pick up. Any additional questions you may have will also be answered during this time.

DELIVERIES

We apologize but delivery services are currently unavailable, we are sorry for the inconvenience.

I'D LIKE TO ORDER A CHEESECAKE FOR PICK UP TODAY OR SPECIFIC DATE, IS THIS POSSIBLE?

We are currently only offering pre-orders for our cakes. For pick up on a specific date, please email us at info@mister-artisan.com to check on availability.

WHEN DO MISTER ARTISAN CHEESECAKES EXPIRE?

​We recommend serving our cakes within 3 days of receiving to ensure the highest taste quality. Our cakes must be kept refrigerated and will expire if left at room temperature for a prolonged period. 

Our cakes can be preserved for a longer period of time if frozen. Freezing our cakes will not alter the taste or texture.

RETURN POLICY

All sales are final. We are unable to accept returns and we do not provide refunds. Thank you!

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